--- title: FAQ description: RainDefense.com prioritizes consumer privacy, ensuring secure information handling and limited disclosure while training employees on privacy protection. image: https://raindefense.com/hubfs/RainDefense/SEO%20Featured%20Images/Contact-us%20featured%20image.jpg --- [Skip to content](https://raindefense.com/privacy#main-content) [![logo_dark_bgr](https://raindefense.com/hubfs/RainDefense/Logo/logo_dark_bgr.svg "logo_dark_bgr")](https://raindefense.com) [![September 09, 2025](https://raindefense.com/hubfs/RainDefense/Logo/Generated%20Image%20September%2009%2c%202025%20-%2011_51AM%20(2).svg "September 09, 2025")](https://raindefense.com) - [tel:15107690102](tel:15107690102) - [Leak Repair](https://raindefense.com/leak-repair) - [Waterproofing](https://raindefense.com/waterproofing) - [Waterproofing](https://raindefense.com/waterproofing) - [Stairs Balconies and Walkways Waterproofing](https://raindefense.com/stairs-balconies-and-walkways-waterproofing) - [Roof Deck Waterproofing](https://raindefense.com/roof-deck-waterproofing) - [Post-Tension and Structural Podiums](https://raindefense.com/post-tension-and-structural-podiums) - [Roofing](https://raindefense.com/hoa-and-apartments-roofing) - [HOA | Apartments](https://raindefense.com/hoa-and-apartments-roofing) - [Roof Maintenance](https://raindefense.com/maintenance) - [Commercial Roofing](https://raindefense.com/commerical-roofing) - [Title 24 Part 6](https://title24part6.com) - [General Construction](https://raindefense.com/general-construction) - [Façade Repair](https://raindefense.com/san-francisco-fimp-facade-repair) - [EEE Compliance](https://raindefense.com/eee-compliance) - [About](https://raindefense.com/about-us) - [About Us](https://raindefense.com/about-us) - [Why Rain Defense?](https://raindefense.com/why-rain-defense) - [Who We Serve](https://raindefense.com/our-clients) - [Partners](https://raindefense.com/manufacturing-partners) - [Licenses](https://raindefense.com/licenses) - [Careers](https://raindefense.com/careers) - [Blog](https://raindefense.com/blog) - [FAQ](https://raindefense.com/rain-defense-faq-leak-repair-waterproofing-eee-compliance) - [Contact](https://raindefense.com/contact-us) Serving The Greater Bay Area   24/7 Emergency Leak Repair  [Call Now: (510) 769-0102](tel:5107690102) Serving The Greater Bay Area   24/7 Emergency Leak Repair  # Privacy Policy Rain Defense is highly sensitive to the privacy interests of consumers and visitors and believes that the protection of those interests is a important responsibility. In acknowledgment this, Rain Defense has adopted the following Privacy Policy, applicable to information about consumers and visitors that it acquires in the course of its business: 1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. 2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs. 3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service. 4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services. 5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy. Questions: If you have questions about this privacy policy, please send an e-mail to [info@raindefense.com](mailto:info@raindefense.com). Requests: To submit a data removal request, complete [this form](https://na2.hs-data-privacy.com/request/w8rC-mVjRy-u2M4Pb-Dt6Q).  [![logo_dark_bgr](https://raindefense.com/hubfs/RainDefense/Logo/logo_dark_bgr.svg "logo_dark_bgr")](https://raindefense.com) Serving The Greater Bay Area ### Contact 2188 National Ave. Hayward, CA 94545 (510) 769-0102 info@raindefense.com #### Services - [Leak Repair](https://raindefense.com/leak-repair) - [Waterproofing](https://raindefense.com/waterproofing) - [Roofing](https://raindefense.com/hoa-and-apartments-roofing) - [General Construction](https://raindefense.com/general-construction) - [Façade Repair](https://raindefense.com/san-francisco-fimp-facade-repair) #### Socials [Follow us on LinkedIn](https://www.linkedin.com/company/rain-defense/about/) [Follow us on LinkedIn](https://www.youtube.com/@rain_defense) ![bbb-accredited-business-a-plus-vector-logo-1024x576-1-1](https://raindefense.com/hs-fs/hubfs/bbb-accredited-business-a-plus-vector-logo-1024x576-1-1.png?width=844&height=329&name=bbb-accredited-business-a-plus-vector-logo-1024x576-1-1.png) ![accredlogo-epa](https://raindefense.com/hs-fs/hubfs/RainDefense/Certificates/accredlogo-epa.png?width=133&height=100&name=accredlogo-epa.png) ![accredlogo-nrca](https://raindefense.com/hs-fs/hubfs/RainDefense/Certificates/accredlogo-nrca.png?width=220&height=60&name=accredlogo-nrca.png) ![wsrca_member.png](https://raindefense.com/hs-fs/hubfs/RainDefense/Certificates/wsrca_member.png.png?width=211&height=211&name=wsrca_member.png.png) ![Rain Defense is a member of the California Association of Community Members or CACM](https://raindefense.com/hs-fs/hubfs/RainDefense/Certificates/CACM-2016-MEMBER-LOGO.png?width=370&height=429&name=CACM-2016-MEMBER-LOGO.png) ![echo-ca-logo](https://raindefense.com/hs-fs/hubfs/RainDefense/Certificates/echo-ca-logo.png?width=362&height=100&name=echo-ca-logo.png) --- © 2025 Rain Defense ‐ All Rights Reserved.  | [Privacy Policy](https://raindefense.com/privacy)